Openings
Software QA Engineer
hybrid
Toronto, Ontario, Canada .
full-time . January 15, 2026
Toronto, Ontario, Canada .
full-time . January 15, 2026
Description
Location: Toronto (Hybrid. Occasional in-office only when software interacts with physical hardware.)
About Micromart
Micromart is building the platform for unattended retail. We empower entrepreneurs to turn any location into a retail opportunity, from offices and condos to gyms, hotels, and other shared spaces. Our focus is on giving entrepreneurs powerful tools that are simple to use, while delivering a fast, intuitive shopping experience for shoppers.
Often described as Shopify for physical commerce, Micromart provides the infrastructure that powers unattended retail in the real world.
Our Team
Micromart launched just over a year ago and is now used in thousands of locations across North America. We’re a small and growing team working closely across product, platform, and smart store systems, from design through production.
Work here is end to end. That means thinking through problems, making pragmatic tradeoffs, shipping changes, and improving systems over time. As we scale, quality and reliability matter more than ever, and this role plays a key part in that.
How you can help
As a QA Engineer, you will own release confidence across Micromart’s web platform, mobile, backend APIs, and end-to-end customer workflows. You will define what “release ready” means, validate changes before deployment, investigate systemic issues at scale, and help ensure we can move fast without breaking things.
The majority of this role focuses on our operator web platform and backend services, validating system behavior under real-world conditions. At Micromart, reliability is foundational. Our smart stores operate 24/7, and entrepreneurs depend on them to work every time.
This is a software-first QA role combining hands-on manual and exploratory testing with pragmatic automation, including end-to-end and load testing where it adds real value. When changes affect physical systems, you will validate behavior on hardware as needed.
This role is suited for an experienced QA engineer who can operate independently and help raise the quality bar as we scale.
At Micromart, you will
- Own QA for new features and releases across Micromart’s systems
- Define what release ready means and validate changes before deployments
- Perform manual and exploratory testing across real customer workflows
- Identify edge cases and failure modes across software, payments, and device interactions
- Investigate customer and field issues, reproduce bugs, and provide clear repro steps
- Review logs and system behavior to help identify root causes and systemic issues
- Write and maintain automated end to end tests where automation adds real value
- Perform load or stress testing when it helps validate system behavior at scale
- Validate software changes on physical systems when needed, including version and configuration checks
- Establish QA workflows, documentation, and best practices
- Provide guidance and direction to QA co ops and help set standards for quality across teams
- Collaborate closely with software, product, and systems teams to improve reliability over time
What you bring to the team
- Experience testing and owning quality for production software systems
- Strong attention to detail and a natural instinct to find edge cases
- Comfort working with ambiguity and real constraints
- Ability to investigate issues independently and communicate findings clearly
- Technical fluency, including comfort reading logs, configs, and code
- A systems mindset that focuses on how components interact rather than isolated features
- A bias toward pragmatic solutions, clarity, and continuous improvement
Nice to have
- Experience with test automation and end to end testing in TypeScript stack
- Experience using AI assisted tools to improve testing efficiency or coverage
- Familiarity with CI and CD workflows and modern software development practices
- Experience working on systems that interact with devices, payments, or real time events
- Background in startups or small teams where ownership mattered more than process
Our Values
We’re driven by ambitious, mission-focused thinking and a deep commitment to earning customer trust. We value craftsmanship, simplicity, and quality, and we’re intentional about how we build, the tradeoffs we make, and the problems we choose to solve.
We believe in getting things done thoughtfully, improving continuously, and working closely together to build durable systems that work in the real world.
Why Micromart
Quality and reliability are foundational to Micromart’s platform. Our smart stores operate continuously, and entrepreneurs and shoppers depend on them to work every time. As a QA Engineer, your work directly impacts trust, uptime, and the ability for our platform to scale reliably across thousands of locations.
We believe software should empower people to build real businesses in the physical world. Micromart exists to give entrepreneurs practical, durable tools to create opportunity where people live and work, and your work will directly support that.
This year marks a major growth phase for Micromart. We’ve achieved a lot with a very small team, built the core smart store product and the platform that powers it, and are now focused on scaling, shipping new product capabilities, and raising the bar on product quality and our technical stack. If you enjoy owning real systems and pushing them to the next level, there’s a lot to dig into.
What We Offer
- Competitive salary and equity
- Health, dental, and vision benefits for employees and dependents
- Monthly fitness or wellness stipend
- Hybrid work environment, with access to our Toronto office
- Meals provided when working from the office
- A centrally located downtown office near Union Station
Micromart is an equal-opportunity employer and welcomes applicants from all backgrounds.